Terms of service

Last updated 12 November 2026

These terms are the agreement between you and us for the UploadsPro service. By ordering or using the service, you agree to them, so please read them first.

1. Who we are

UploadsPro is provided by the person below, trading as UploadsPro. In these terms, “we”, “us” and “our” mean this provider. “You” means the business or person that orders the service.

Name and postal address of the provider Name and postal address of the provider

You can reach us at any time through the contact form on our homepage.

2. The service

UploadsPro automates publishing videos to video sites. Depending on your plan and the modules you use, the service:

  • edits and compresses your videos;
  • writes titles, descriptions and tags, with the help of AI;
  • uploads your videos to the video-site accounts you choose, on your schedule;
  • collects view statistics and similar information about your videos from those sites.

We run the service for you on a dedicated server that we own or rent and manage. We set it up and maintain it, so there is nothing for you to install. You use the service through a private client area that we give you access to when your service starts.

3. Your account

  • Keep your login details safe. You are responsible for what happens under your account, including by team members you add.
  • Tell us straight away if you think someone has used your account without permission.
  • Keep the information you give us accurate and up to date.

4. Logins for video sites

To upload for you, the service needs the login details of your video-site accounts. You authorise us to sign in to those accounts and act in them on your behalf, only as needed to provide the service, and you confirm that you have the right to give us those details. We store them encrypted and use them for nothing else.

Video sites set their own rules and may change them, limit accounts or remove videos at any time. We don't control them and aren't responsible for their decisions, but we will help you where we can.

5. Your content and your responsibilities

You keep all rights to your videos, images and text. You give us permission to copy, edit, store and upload them only as needed to provide the service to you.

For everything you give us to process, you confirm that:

  • you own it, or have every permission needed to publish it on the sites you choose;
  • everyone shown in it was 18 or older when it was recorded and agreed to being recorded and to its publication, and you keep the age and consent records that the law requires;
  • it is legal where it will be published and follows the rules of each site you upload to;
  • it doesn't infringe anyone else's rights.

We never process content that shows or suggests a minor, content made or shared without the consent of the people in it, hidden-camera material, or fake material showing a real person without their consent. If we become aware of such content, we stop the service immediately and may report it to the authorities.

Titles, descriptions and tags written by AI can contain mistakes. You are responsible for reviewing them before they are published, or for choosing to publish them automatically.

6. Fair use

  • Use the service for your own business, or for the clients you have told us about. Don't resell access without our written agreement.
  • Don't try to break, overload or copy the service, or reach anyone else's data.
  • Plans include the monthly amounts described on our website or agreed with you. If you regularly need more, we'll talk with you about it first.

7. Price and payment

  • The price is the monthly price shown on our website when you order, or the price we agree with you in writing. Prices are in US dollars.
  • We bill monthly in advance, starting on the day your service starts. Each invoice shows the amount, the due date and the ways you can pay. If tax applies, it is shown on the invoice.
  • If an invoice isn't paid on time we will remind you. If it stays unpaid, we may pause the service after telling you, until it is paid.
  • We may change the price for future months. We will tell you at least 30 days before the change, and you can cancel before it applies if you don't agree.

8. Refunds

Our Refund policy explains when you can get your money back. It is part of these terms.

9. Cancelling and ending the service

  • You can cancel at any time by telling us. The service continues until the end of the month you have paid for, and you won't be charged again.
  • We may end the service by giving you 30 days' notice, and we then refund any part of a month you have paid for but won't receive. We may end it straight away if you seriously break these terms, especially section 5, or if invoices stay unpaid.
  • When the service ends, we keep your data for 30 days so you can ask for a copy. After that we delete it from our servers, except what the law requires us to keep, such as invoices. Videos already published stay on the video sites, in your accounts.

10. Availability and support

We work to keep the service running and your uploads working, including updating our automation when video sites change. We can't promise that it will always be available or free of errors, because video sites change without warning and servers need maintenance. We fix problems on our side as quickly as we reasonably can, and you can reach real people whenever you need help.

11. Other companies' services

The service works with sites and services we don't control: the video sites you upload to, cloud storage you connect, and the providers we use to run the service (listed in our Privacy notice). Their own terms apply to your use of them.

12. Confidentiality

We treat your content, logins, statistics and business information as confidential and use them only to provide the service. Only we and the people who help us support you can access them, and they must keep them confidential too.

13. Liability

  • We are responsible for losses that are a foreseeable result of us breaking these terms or not taking reasonable care.
  • We are not responsible for lost profits, revenue, traffic or business opportunities; for decisions made by video sites, such as removing videos or closing accounts; or for losses caused by content or information you gave us.
  • Our total liability in any 12 months is limited to the amount you paid us in those 12 months.
  • You are responsible for claims made against us because of content you gave us or because you broke section 5, and for our reasonable costs of dealing with them.
  • Nothing in these terms limits any liability that the law doesn't allow to be limited.

14. Changes to these terms

We may update these terms. For important changes we will tell you at least 30 days before they apply, and you can cancel before then if you don't agree. The date at the top of this page shows when they last changed.

15. Law and disputes

These terms are governed by the laws of the Republic of North Macedonia. If a disagreement can't be solved by talking with us first, it will be decided by the competent court in Skopje. If you are a consumer, you also keep any rights that the law of your own country gives you.

16. Contact

Questions about these terms? Write to us through the contact form on our homepage.